Every day, Nigerian clinics and hospitals navigate a maze of paperwork, unpredictable outcomes, and uncertain finances. But a new force is changing the narrative, one built for our reality, not imported from elsewhere. In this revealing interview, Abdulrasaq Ahmed Abiodun, visionary technologist and founder of EDX Medical Solutions Ltd, speaks candidly with our journalist. 
Together, they explore the urgent gaps in healthcare, the promise of digital innovation, and what it means to finally put people, patients, staff, and owners at the heart of every diagnostic journey. Whether you manage a rural clinic or run a busy urban hospital, this is the conversation you can’t afford to miss.
Our Journalist: Abdulrasaq, the state of healthcare diagnostics in Nigeria is often described as chaotic. What are the biggest gaps you see, and why do they matter?
Abdulrasaq: It’s true, the gap between potential and performance in Nigerian diagnostics is wide. Lost records, endless queues, billing errors, and untraceable cash mean clinics lose money, patients lose trust, and staff lose motivation. These issues aren’t just technical, they’re deeply human. When results go missing or finances don’t add up, lives and livelihoods are on the line. That’s why I founded EDX: to close these gaps with technology designed for Nigeria, built with local input, and flexible enough for any clinic’s realities.
Our Journalist: Many providers have tried generic, foreign EMR systems before. Why do they fail in Nigeria, and what’s different about EDX?
Abdulrasaq: Imported systems expect perfect power, constant internet, and a Western workflow. EDX is Nigerian from the ground up. It’s optimized for patchy internet, handles power cuts, and supports workflows common in our clinics, like instant rebates for referring doctors or handling paper-based records during downtime. We design, test, and support EDX in Nigeria, for Nigerians. That’s why we succeed where others stall.
Our Journalist: Let’s talk transparency. Financial leakage and theft haunt many owners. What practical tools does EDX deliver?
Abdulrasaq: Transparency is the core of EDX. Every payment, every rebate, every patient visit is logged and traceable. Our dashboards show owners where every naira goes. Automated billing ends forgotten invoices. Audit logs expose suspicious edits, and automated rebate calculations stop disputes before they start. Medical diagnostics centers using EDX often recover lost income and build trust fast. That financial clarity is priceless.
Our Journalist: You talk about people. How does EDX empower staff and patients, not just managers?
Abdulrasaq: EDX makes everyone’s day easier. Staff spend less time on paperwork and more on care. Automated workflows mean fewer errors, less stress, and more recognition for hard work. Patients get results on their phones, without waiting. For managers, happier teams and patients mean fewer complaints and better retention. Technology is only useful if it makes life better for real people.
Our Journalist: Rural clinics and small facilities often feel left behind. How does EDX work for them?
Abdulrasaq: EDX works in low bandwidth which is perfect for rural areas. Training is hands-on and tailored for staff with any skill level. We offer flexible pricing to fit any budget, and ongoing support so rural clinics never feel alone. Inclusion is not a slogan for us, it’s built into EDX’s DNA.
Our Journalist: In practical terms, what are the first results a clinic or hospital sees after adopting EDX?
Abdulrasaq: The biggest feedback is clarity. Suddenly, every naira is tracked, staff spend less time chasing files, and wait times drop. Facilities become more organized. Disputes with partners and HMOs fade as rebates and HMO payments are calculated automatically and transparently. Clinics report higher revenue, happier patients, and less friction across the board, often in weeks, not months.
Our Journalist: Many fear the costs and learning curve of digital transformation. How does EDX overcome this?
Abdulrasaq: EDX is subscription-based, so there’s no huge upfront payment. We handle setup, onboarding, and migration. Our local team trains staff in real-world scenarios. Ongoing support is always just a call or WhatsApp away. Our goal: you see benefits fast, with minimal disruption or fear. Digital transformation isn’t just affordable, it’s necessary.
Our Journalist: How does EDX help clinics with compliance, regulatory reporting, and national health initiatives?
Abdulrasaq: EDX tracks all clinical and financial data automatically, making it easy to comply with NDHI, NHIS, and audits. Reports for regulators are just a click away. EDX adapts as rules evolve. Instead of fearing compliance, clinics see it as a chance to shine.
Our Journalist: What innovations are on the EDX roadmap for the next few years?
Abdulrasaq: We’re expanding AI-powered analytics for outbreak prediction, deeper integrations for telemedicine, and improved mobile access for clinicians on the move. Our goal is a seamless, paperless ecosystem where data flows securely and patients receive care without barriers. Every new feature comes from listening to clinics’ real needs.
Our Journalist: What would you say to a sceptical owner or CMD still on the fence?
Abdulrasaq: I’d say: The world is changing, with or without us. The longer you wait, the more revenue, trust, and opportunity you risk losing. EDX is designed for you, tested in clinics like yours, and supported by a team that understands your challenges. Don’t get left behind, join the leaders who are building the future today. You can book a demo through www.edx.care, or support@edx.care, or call 08031174516. The journey to a smarter, more reliable healthcare system starts now, be part of it.
